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How Can Risk Managers Crash The C-Suite?

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Janice Ochenkowski, president of the Risk and Insurance Management Society, works hand-in-hand with her CFO. While this should be the rule rather than the exception, too many risk managers still find themselves on the outside looking in at upper management, known as the C-Suite.

A yearning to learn how to break that barrier prompted hundreds of risk managers to pack the room at the recent RIMS conference, where Ms. Ochenkowski’s boss laid out what chief financial officers expect of them.

Ms. Ochenkowski is not your average risk manager. In fact, that isn’t even her title. She is managing director at Jones Lang LaSalle in Chicago, handling global risk management for the real estate and investment management firm.

To become president of RIMS, a risk manager must be cutting edge. Today, that means having a close working relationship with your CFO if you intend to practice true enterprise risk management, rather than just buy insurance and do a little loss control.

“Risk management must have a more permanent role in the C-Suite,” said Lauralee Martin—a double member of the elite corporate club since she is chief operating officer as well as CFO. That pronouncement was music to the ears of those at the RIMS luncheon.

But it takes more than just adding a fancier title like chief risk officer to your business card, Ms. Martin made clear.

Indeed, with companies pressured to constantly innovate and regularly reinvent themselves in an increasingly competitive and shifting economy, the role and responsibilities of the risk manager should be broadened to help CEOs, CFOs and other C-Suiters account for potential hazards along the way.

“The attitude today is you have more to lose if you don’t experiment than if you try new things. It’s a different world of risk than the one I grew up in,” confessed Ms. Martin, adding that “risk shouldn’t sneak up on you if you’re in the C-Suite.”

Ms. Martin cited the subprime mortgage crisis as a prime example. “It was an exercise in risk transfer, yet risk management was nowhere to be found,” she said, asserting it was time for those in the C-Suite to “call on risk executives to contribute more substantially to strategic planning.”

She added that risk managers deserve a seat at the table on compliance demands, reputational risk, natural catastrophe threats, terrorism, supply-chain exposures and other “corporate survival scenarios.”

Now it’s up to risk managers to rise to the occasion. Too many still see themselves primarily as insurance buyers and claims managers, and too few take the broader strategic view a CEO and CFO requires.

As a profession, they’ve taken baby steps in the right direction with the growing emphasis on enterprise risk management. RIMS certainly has done its share, aggressively promoting the concept, while educating those ready to walk the walk, rather than just talk the talk.

But with a soft insurance market in full bloom, will risk managers be tempted to fall back into old habits, letting their brokers do most of the work while they take most of the credit for the falling cost of standard risks?

Or will they seize the opportunity to expand beyond their traditional role? With insurance less of a challenge right now, it’s the perfect time to step up and become a CFO’s most valuable player.

What do you folks think?

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Comments (1)

Janice Ochenkowski, president of the Risk and Insurance Management Society, is absolutely correct in asserting that risk managers should be represented in the "C-Suite." Do recent events leave any doubt that the role of Chief Risk Officer ("CRO") is any less important than that of the Chief Financial Officer (CFO)?

However, embracing risk management within the C-Suite, as with technology innovation, is essentially a top-down cultural issue, and probably can only happen when the CEO and/or board of directors demonstrates leadership to do so.

The transformation can be facilitated by better communication of risk-related issues and solutions from the CRO, replacing technical "model jargon" with common English that we all understand.

However, the CRO, given the opportunity, must ensure that he or she has a true holistic view of enterprise risk, with real-time scenario analysis that addresses C-Suite "What if" questions.

Silo-based risk management will no longer suffice in addressing C-Suite issues.

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This page contains a single entry from the blog posted on May 13, 2008 2:02 PM.

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