Have you ever felt a burning desire to really let me have it after disagreeing with my point of view in National Underwriter magazine on insurance and risk management issues, but just didn’t get any satisfaction out of mailing, faxing or even e-mailing a response? Now's your chance! Just respond to any of my blog entries, or to the comments of your fellow readers.
I do receive a lot of feedback for my weekly column in National Underwriter magazine--appearing in both the print edition as well as on our Web version, available at www.propertyandcasualtyinsurancenews.com.
However, given the amount of mail I get, perhaps I neglected to respond to you fast enough (or not at all). More often than not, because of the inherent space limitations in a print publication, your letter probably never ran in the magazine, or only a slice of it survived in a followup column.
That should no longer be a problem starting with the launch of this blog at www.property-casualty.com. (For more details, see "Ground Rules" on my blog's home page, and for my bio, see "Who's The Blogger?")
When I first considered doing a blog, I received two conflicting signs. The first was a New Yorker cartoon featuring two dogs, with one telling the other: “I had my own blog for awhile, but I decided to go back to just pointless, incessant barking.”
Besides a good laugh, that gave me pause—until I had a Chinese lunch in which my fortune cookie read: “Many people will be drawn to you for your wisdom and insights.” Of course, this was the same restaurant whose cookie had predicted: “You will excel in the field of medical research,” but I chose to take it as a good omen to charge ahead.
Almost every week, I have the privilege of sharing my views with NU's print and Web readers about breaking news, trends and/or personalities in the industry. Often, a letter or two (or a dozen, in some controversial cases) come my way. Space is at a premium in a newsmagazine, but a blog gives both of us a much broader opportunity to sort through the many challenges confronting this industry.
Indeed, a blog by definition provides many advantages over a print magazine column.
• For one, a blog will allow me to comment immediately on a breaking story, rather than wait for the magazine’s next edition to go to press.
• For another, while my print columns are normally devoted to one topic each week, I can file an unlimited number of comments on the blog, driven by the news rather than press deadlines.
• Third, Dan Gillmore, author of “We The Media,” points out that a blog turns a lecture into a conversation. Letters to the editor are welcome, but with a blog, readers will have a chance to respond immediately to one of my posts, as well as to the comments of others, and I can answer back in kind. Blogs create a genuine dialogue, debate and community.
• Fourth, I invite readers to post not just reactions to my opinion pieces, but also critiques of NU’s content and story selection. I also look forward to generating many article ideas and gaining invaluable feedback on how we can do our jobs better.
On the blog, I will post each edition’s print column and invite responses. Over the course of the week, I’ll comment on breaking news stories as they occur—shorter takes than in print, meant mainly to spur a reader dialogue.
I’ll also post a question from time to time to launch a discussion about a key industry development or trend. In addition, I’ll call attention to major stories appearing on our Web news service or in our newsmagazine, inviting readers to comment on what we’ve published, while encouraging ideas for subsequent articles.
In this way, the blog will complement my print column, not replace it, while providing readers with more opportunities to make their voices heard. Don’t be shy. I’m eager to get your feedback and insights.

Comments (7)
I read in the recent e-issue of the National Underwriter that you were launching a WebLog on September 5th. So here I am. And you seemed to go through the same thinking as I did when I decided to launch a Blog at www.acordceo.org.
Well I think this is great news. While I appreciate the value of our industry trade press, allowing people to comment without having to write a letter to the editor is a refreshing change. Good luck Sam and you'll be hearing from me.
Greg
Posted by Greg Maciag | September 5, 2006 9:52 AM
Posted on September 5, 2006 09:52
Sam, love the blog and I have to give you credit for nerve--you're really asking for it in your intro here. I'm reminded of the county fair, with the guy sitting over a vat daring onlookers to toss a ball hard enough to knock him into the water.
I've always enjoyed the fair, so this should be fun. Hope the water's warm.
Posted by Caroline McDonald | September 5, 2006 11:20 AM
Posted on September 5, 2006 11:20
Dear Sam:
Best of luck with the blog. You will hear from me a lot.
You talk about Federal Regulation as if it were a bad thing. As I pointed out in an FC&S On Lines Column a few years ago, the insurance industry enjoys (takes advantage of) a unique position (shared only by professional baseball)--absence of Federal oversight. As I pointed out, that lack of Federal oversight has led to decades of consumer abuse.
As the TV watchers screamed in the movie "Network" "I'm as mad as hell and I'm not going to take it any more." One evidence of consumer displeasure and mistrust is the huge increase in the use of public adjusters on property claims.
Florida is a particularly bad situation for consumers. Insurance companies underpay claims on a consistent basis - and I'm talking 300% and 400% and 500% underpayments.
When insurers are not underpaying, they are imposing crippling rate hikes on their customers. The church that I attend in Ft. Lauderdale paid $5,000 for its P&C package in 2005-06. The premium for 2006-07 is almost $16,000. And the church is located 10 miles inland from the ocean.
Finally, when insurers are not underpaying claims or overcharging on premiums, they are thinning out their customer base, through indiscriminate non-renewals; thus forcing property owners into the "insurer last resort" - such as Citizens down in Florida.
Michael K. McCracken, CPCU
Posted by Michael K. McCracken, CPCU | September 5, 2006 3:38 PM
Posted on September 5, 2006 15:38
Sam-
Enjoyed the first day of your blog, and I'm sure I'll enjoy it even more as readership increases and more folks respond.
I agree with Caroline: you are a brave man to do this. But Brooklyn breeds bravery. Best of luck with this effort.
Sue Honeyman
Posted by Sue Honeyman | September 5, 2006 4:17 PM
Posted on September 5, 2006 16:17
Sam: Nice addition and I'm looking forward to the dialogue. (About the Mets I hope...Okay, insurance stuff will be fine too.) Best wishes, Pete.
Posted by Peter van Aartrijk | September 5, 2006 4:47 PM
Posted on September 5, 2006 16:47
Pete,
If you can find an insurance angle on baseball, theater, or any other of my non-insurance interests, be my guest and post away! I'll post my piece about major league baseball's risk manager around World Series time to get the dialogue going!
Sf
Posted by Sam Friedman | September 5, 2006 5:07 PM
Posted on September 5, 2006 17:07
I look forward to watching and participating in this blog and have recommended it to our now current (and growing daily) 440 members of ClaimSmentor.com! These trainee adjusters would do well watching a PROFESSIONAL blog on major industry topics!
Thank you for starting this!
Posted by DK Ward | September 7, 2006 3:09 PM
Posted on September 7, 2006 15:09